Shipping policy
Last Updated: 8/19/2023
This Digital Download Shipping Policy ("Policy") outlines the terms and conditions regarding the delivery of digital products available for purchase on Britt Donovan's ("we", "us", or "our") website [www.brittdonovan.com].
Product Delivery
All products available for purchase on our website are digital downloads. This means that no physical items will be shipped to you. Upon completing your purchase, you will receive an email containing a link to download the digital product(s) you've purchased. Alternatively, you will be directed to a download page on our website where you can access your purchased product(s) directly.
Delivery Time
The delivery of digital products is instantaneous upon successful completion of your purchase. Once your payment has been processed, you will receive immediate access to the download link or the download page. Please make sure to check your email (including spam or junk folders) for the download link if you don't see it in your inbox right away.
Download Access
Your download link or access to the download page will remain active for a certain period, usually indicated on the product page or in the confirmation email. Please make sure to download the product(s) within this timeframe to ensure you have access to your purchased item(s).
Refunds and Exchanges
Due to the nature of digital products, all sales are final and non-refundable once the download link has been accessed or the download has been initiated. If you encounter any issues with your download, please contact our customer support at [contact@brittdonovan.com], and we will be happy to assist you.
Technical Support
We strive to provide products that are of the highest quality. If you experience any technical issues with your digital download, please reach out to our customer support team at [contact@brittdonovan.com], and we will do our best to assist you in resolving the issue promptly.
Contact Us
If you have any questions or concerns regarding our Digital Download Shipping Policy, please feel free to contact us at [contact@brittdonovan.com].
By making a purchase on our website, you acknowledge that you have read, understood, and agreed to the terms outlined in this Digital Download Shipping Policy.
